Senior Executive Advisor, Government Strategy & Innovation

ABOUT THE ROLE The Senior Executive Advisor, Government Strategy & Innovation is a senior, customer-facing advisory role focused on Accela’s most strategic government customers and high-impact new logo opportunities. This role delivers executive-level strategic advisory services including strategic assessments, performance and KPI insight, governance alignment, and modernization roadmaps. The Senior Executive Advisor partners with senior government leaders to address complex operational and organizational challenges, translating insight into clear priorities and actionable outcomes. This role is designed for experienced advisors capable of leading complex, enterprise-level engagements where outcomes materially impact customer success, retention, and long-term growth. In addition, this role serves as a critical bridge in Accela’s transition to Government as a Service (GaaS)—connecting customer insight, AI-driven analysis, and product innovation to enable a new delivery model centered on outcomes rather than software alone. Accela is evolving its business model toward Government as a Service (GaaS)—where the value delivered to customers is not software alone, but the ability to rapidly configure, deploy, and continuously improve government operations using AI-driven insights. The platform is the foundation AI enables continuous optimization GaaS delivers tailored outcomes at speed SPECIFIC RESPONSIBILITIES Executive Advisory & Strategic Engagement Serve as a trusted advisor to senior government executives Lead conversations on governance, KPIs, and modernization Navigate complex stakeholder environments Strategy-Led Assessments & Diagnostics Lead strategic assessments across operations and governance Synthesize insights into executive narratives Identify root causes and opportunities Performance Insight, AI & Decision Enablement Define executive KPIs and performance baselines Translate data into actionable insights Leverage AI to uncover patterns and optimization opportunities AI-Driven Insights & Product Feedback Loop Translate customer challenges into product roadmap inputs Partner with Product and Engineering Validate new features against real-world use cases Government as a Service (GaaS) Enablement Help define and operationalize GaaS delivery Standardize workflows and reduce time-to-value Build scalable models for delivering outcomes REQUIRED QUALIFICATIONS 12+ years in government advisory or transformation Experience engaging senior executives Strong understanding of governance and KPIs Executive presence and communication skills Success Measures Executive trust and sponsorship High-quality advisory outcomes Contribution to product roadmap and AI capabilities Impact on GaaS model evolution ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $200,000 - $250,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation #LI-Remote