Project Manager, Professional Services

Job Summary As a Project Manager, you will be pivotal in executing the company’s growth strategy. You will be part of a growing, fast-paced team. The ideal performer has a holistic approach to project management,, a master of time management, proactively drives projects, has the ability to communicate clearly and firmly, and is accountable for each project’s success. The Project Manager will be tasked with projects of larger complexity, quantity, and scale; across various geographic regions; and will be working with complex clients and situations. Duties and Responsibilities: Ensures projects are completed on time and within scope with exceptional client experience Ensures projects adhere to defined policies and procedures and all documentation is maintained appropriately Manages multiple projects and project types, including internal and external coordination of various tasks and impacts between projects Coordinates between technical and operations departments to ensure accurate allocation of resources, equipment, meetings, and any other additional information, related to the execution of professional services projects Leads internal project meetings and ensures tasks/deadlines are met Establishes themselves as the main point of contact for clients during projects Maintains and monitors project plans, project schedules, work hours, budgets, and expenditures Organizes, prepares for, executes, documents, and follows up on important actions and decisions from meetings Predicts project scope changes and works with stakeholders to approve change orders Assesses project risks and issues, provides solutions where applicable Ensure stakeholder expectations are managed towards the best outcomes possible Create a project management calendar for fulfilling each goal and objective Conduct Lessons Learned Meetings and documents findings, presents to management Communicates project statuses openly and often to clients to ensure clients are up to date on project Qualifications and Experience: Bachelor’s degree in Computer Science or Business or related field Certification (PMP, CAPM, or equivalent) a plus. 5-7 years of project management experience Knowledge, Skills, and Abilities: Ability to work effectively both independently and as part of a team Competency in Microsoft applications including Word, Excel, Project, and Outlook Ability to work on tight deadlines Ability to work Eastern Time Attributes that will drive success: Ownership of assigned issues and effective, timely completion of tasks Excellent problem-solving and customer service skills Maintain a good attitude in stressful situations Meticulous and detail oriented